Delivery Information & Reship Policy

We use our own proprietary fulfillment and dispatch service to ensure your order leaves our dispatch ports as quickly as possible. ModAF also offers Expedited Shipping which means your order jumps the queue and leaves even quicker! You can choose this option at the checkout.

Expedited: 5-10 days*

Standard: 7-15 days*

Here at ModAF we pride ourselves on our order delivery success rate. We are so confident of our delivery network that we will offer ONE free reshipment OR ONE refund in the unlikely event that you order happens to fall under one of the following scenarios:

  • Seized by customs**
  • Lost in transit
  • Damaged or incorrect order

We will not be able to offer you a reship if:

  • You provided us with incorrect shipping details
  • You failed to collect your order from your local postal services
  • You opted to use a mail forwarding service such as Skypax and they refuse to forward package once they have received it. We cannot be responsible for their policies.



* Whilst most order arrive within the time frame, certain delays can occur due to factors out of our control

* *Please note that due to stringent custom controls, we will not ship to the following countries under any circumstances:

Austria, Belgium, Brazil, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary,  Iceland, Indonesia, Ireland, Israel, Italy, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Taiwan,United Arab Emirates.

Please do not hesitate to contact us with any questions or comments regarding this policy.